Hi, and welcome. We're Arrow Ridge Contracting, a local contractor based in Bernalillo, serving homeowners in Albuquerque, Rio Rancho, Bernalillo and the surrounding areas.
We'd rather you know who you're calling before you call. So here's a plain, honest introduction: what we do, how we work, and what you can count on from us.
What we do
Right now our focus is seasonal home HVAC, the two jobs that come with every change of season in New Mexico:
- Swamp cooler shutdown and winterizing. Getting the cooler drained and set for the season so it isn't sitting full of water when the temperature drops.
- Furnace startup. Getting the furnace started and tested before you really need it on a cold morning.
This time of year, those two jobs get our full attention. We'd rather do each one carefully than rush through a long list.
What you can count on from us
A clear scope. Before we start, you'll know what the visit includes. We list it in plain terms, and we tell you what isn't included, too. For example, a standard furnace startup visit does not include a heat-exchanger inspection, and we say so up front.
A written checklist you keep. After every furnace startup, you get a completed checklist showing what we checked, any concerns or recommended follow-up, and the actual carbon monoxide readings from our CO test. Items that were skipped or didn't apply are marked, not left blank. It's your record, and you can see exactly what was done.
No surprises on the price. Parts, repairs and any extra work are separate from the visit, and they're quoted before they're done. If something needs attention, we'll talk with you first. Nothing extra happens without your OK.
Real answers to your questions. If you're not sure whether the cooler line is drained, or whether it's time to have the furnace looked at, ask us. Questions are welcome, and nobody is going to make you feel silly for asking.
Someone who picks up. We're open 24 hours, and we reply to calls and texts within about 10 minutes.
The paperwork in order. Arrow Ridge Contracting LLC is licensed, insured and bonded.
How we'd like you to feel
We want you to feel welcome from the first call. Whether you rent a small house or own a big one, whether this is your first winter in New Mexico or your thirtieth, you deserve a clear explanation and a contractor you can rely on.
We keep our safety advice conservative, too. When it comes to gas, burners and the inside of your furnace, we'll always tell you to leave that to a qualified pro, and we'd never ask you to take risks yourself. If you ever smell gas or a carbon monoxide alarm goes off, leave and call 911 from outside. We cover those basics in our carbon monoxide safety guide.
A little about our photos
When you see photos from Arrow Ridge, they're from real jobs, not stock images. We don't dress them up or pass off a photo as something it isn't.
Where to start
If you're curious, a good first read is our guide on winterizing your swamp cooler or our signs your furnace could use a look. And if you'd simply like to say hello, we'd love to hear from you.
Say hello. We're glad you're here.
Have a question about your cooler or your furnace? Call or text and a real person will get back to you.
Call or text Arrow Ridge Contracting: (505) 977-1880
Open 24 hours. We reply to calls and texts within about 10 minutes. Serving Albuquerque, Rio Rancho, Bernalillo and surrounding areas. Arrow Ridge Contracting LLC · Licensed, insured and bonded.
